Nazdar on offering benefits from remote technical service

With the pandemic having forced staff out of the office and into working from home, remote working is something that many of us have become used to in recent years. While this was only a temporary measure for most workers and many now have returned back into their traditional office environments, the experience of working remotely brought with it a host of benefits that have led some companies to adopt some form of remote service on a more full-time basis.

This is certainly true of the print industry where manufacturers and suppliers are beginning to make their technical experts available to customers remotely to offer quick, expert advice on all sorts of technical challenges. Fast, almost on-demand service is one of the stand-out benefits of remote technical service. The customer has quicker access to expert support, as opposed to having to wait for that technician to travel to visit them. In a new era of remote communications, remote support allows customers to access a range of expert advice about all issues.