Kongsberg PCS online store simplifies and speeds up replacement of consumables

Kongsberg PCS, the leading manufacturer of digital cutting solutions to the worldwide packaging, signage, display and manufacturing markets, has underlined its commitment to customer service, unveiling a new online store to boost the speed and ease of ordering replacement consumables. With the new platform from Kongsberg Precision Cutting Systems (Kongsberg PCS), businesses can now minimize downtime when ordering and awaiting delivery of the vital components they need to bring designs to life.

The new cloud-based consumables platform, store.kongsbergsystems.com, is powered by Salesforce B2B, helping boost Kongsberg PCS response times and minimize delays. The system also addresses one of our most common customer requests, enabling multiple account groups to be managed by a single purchaser. There’s also demo videos, advice guides and additional functionality to enable one-click re-ordering, as well as simplified access to a customer’s order history and information on their installed products.