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Kongsberg PCS introduces new online consumable store

Kongsberg Precision Cutting Systems (Kongsberg PCS) has underlined its commitment to customer service, unveiling a new online store to boost the speed and ease of ordering replacement consumables. With the new platform from Kongsberg PCS, businesses can now minimize downtime when ordering and awaiting delivery of the vital components they need to bring designs to life. The new cloud-based consumables platform, store.kongsbergsystems.com, is powered by Salesforce B2B, helping boost Kongsberg PCS response times and minimize delays.

The online store also addresses one of the company’s most common customer requests, enabling multiple account groups to be managed by a single purchaser. There’s also demo videos, advice guides and additional functionality to enable one-click re-ordering, as well as simplified access to a customer’s order history and information on their installed products. All this, together with improved ways of searching for individual bits, blades or other consumables, means that Kongsberg customers can now enjoy a much simpler and therefore quicker ordering experience, ensuring their purchases are ordered and dispatched without delay.

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